The Stevie Awards recently announced that SpareFoot Storage Finder won the bronze award from the 2014 Stevie Awards for Sales & Customer Service. SpareFoot was one of eight finalists in the customer service category. SpareFoot was up against other finalists such as the Wyndham Vacation Ownership and the United States Equestrian Federation. Their competition was stiff so it was a great honor that they received the bronze award.
SpareFoot’s customer service team name — Amazing Customer Experience (ACE) – is indicative of how much SpareFoot values customer service, how much they emphasize it, and just how much they want their customers to receive a good experience when working with SpareFoot. It’s a name that makes employees step up and do their best.
“The members of the ACE Team are absolutely thrilled to be named a bronze winner in this year’s Stevie Awards and are honored to see our names among those of companies and organizations that we respect and admire,” said Josh Lipton, leader of SpareFoot’s ACE Team. “More important than that is the validation it gives our efforts to deliver the type of experience to our customers that we would wish for ourselves.”
“We’ve built a team of people who exemplify the values of both SpareFoot and ACE on a daily basis,” Lipton said. “We invest countless hours as a team developing and nurturing a culture focused on transparency, failing quickly, never letting problems fester, hiring well and, of course, working hard and playing hard. We do all of this so our customers can benefit from interacting with people who truly love their work, their team and their mission.”
Established in 2002, the Stevie Award is considered the business world’s ‘Oscar awards.’ It has become the world’s most coveted prize in the business world. The name ‘Stevie’ is taken from the name Stephen, which is derived from the Greek for ‘crowned.’ In effect, those who receive a Stevie award are ‘crowned’ as leaders in their specific category.
Michael Gallagher, an American businessman, came up with the idea of the award. In the wake of the Enron scandal, he wanted to do something to restore the public’s confidence and investor trust in good business leaders. Thus, the Stevie Award was born.
Today, almost 130 executives around the world judged the entries for this award. There are 100 categories that honor businesses in categories such as sales and customer service, advertising, best management, and best executive. This year, there were more than 1,500 nominations.