Two tedious aspects of valet self storage might soon be eliminated for customers and operators, according to Charles and Miles Davison, co-founders of Hong Kong-based valet-storage business StuffGenie Ltd.
Valet self storage, a relatively new service in the self-storage industry, offers customers mobile storage units, delivered straight to their home. Customers load units and schedule pickup. Operators take units to be stored in a secure warehouse.
“We are offering storage operators worldwide a head start on the competition and the opportunity to benefit from the shifting trends towards convenience in self storage,” Miles Davison said in a press release. “Traditional operators who have an existing footprint in their markets can pivot into these services with minimal risk and investment by using Storeganise as their software platform.”
The Storganise software platform, which was once exclusive to StuffGenie, addresses the challenges of scheduling delivery and pickup as well as cataloguing stored items. The platform promises to minimize hassle by allowing operator and customer ease of pickup and delivery scheduling. It also enables renters to maintain an image catalog of their stored belongings.
According to company officials, the software provides an interface for managing all aspects of transportation, storage and customer management in real time.The customer-facing app allows users to schedule deliveries and collections as well as manage the items they have in storage with photos and descriptions.
The infrastructure was built to launch StuffGenie last year, but the for-sale version was released last week during Self Storage Expo Asia 2015 in Tokyo. The proprietary IT platform will now be available to other businesses, including traditional self-storage operations that offer valet-style services
With the increased popularity in the idea of valet storage, many companies are adding it as a service. Additionally, many entrepreneurs are creating storage facilities entirely around the valet design. Storganise offers a simplified method for operators to meet the appealing on-demand services associated with valet storage.
In addition to the software, the Davisons offer valet-storage consulting services on marketing initiatives, procurement and website design as well as the setup and management of logistics and operation.
StuffGenie launched in Hong Kong in December and offers local service to the areas of Hong Kong Island, Kowloon and New Territories. The company also offers delivery to the airport and ferry terminals for added fees. They also offer delivery to customers outside the delivery area, according to its website.