Several years ago, I read where a cook at a hotel restaurant on Bali went way above and beyond his duties and provided exceptionally fabulous customer service.
This man was a head cook for a restaurant at a hotel on Bali. One family who made reservations to stay at the hotel had a young son who had milk allergies. The boy could only drink goat’s milk. The boy’s mother had packed his special goat milk but the airline lost their luggage and thus lost the goat’s milk.
When the cook learned about the situation, he made arrangements for his mother, who lived on a nearby island, to fly to Bali and bring a supply of goat’s milk so the boy would have some milk.
I think that is an amazing story of amazing customer service.
Like the restaurant cook in Bali, the Mr. Storage self storage company in Philadelphia, understands the value of providing excellent customer service. They are always on the lookout for ways to improve their customer service. They recently added free pick up service for its customers.
Mr. Storage understands that there is a lot of stress involved when people have to move. Their professional and courteous staff helps eliminate that stress. Customers can simply pick up the phone and request that the folks at Mr. Storage pick up their belongings and take them to a Mr. Storage facility. The staff also assists customers in determining which size of storage unit best fits their needs.
In addition to the free pick up service, Mr. Storage offers a wide array of storage tips and information about storage and gives suggestions on how to make moving as easy and stress-free as possible.
Mr. Storage has been locally owned and operated for over 30 years. They have six self storage facilities in and around Philadelphia, Pennsylvania, and one in New Jersey. In addition to providing free pick up service, they have an efficient and knowledgeable reservation center and they always strive to exceed their customers’ expectations.
And, I bet that if you mentioned that you needed some goat’s milk to make your moving and storage experience better, they just might be willing to get you some.
Mr. Storage Now Offers Free Pick Up Service to Its Customers. Virtual-Strategy Magazine. 28 June 2012.