Newly Launched Storage Customer App

Posted on Jun 17 2013 - 11:02pm by James Overturf


Have you ever needed to quickly find the phone number or address of your storage property when you’re out and about? Or have you ever wanted to create a photo inventory of your storage unit? How nice would it be to use your smart phone to find out about recent payments, change your billing information or sign-up for auto-pay?  Extra Space Storage is pleased to announce the launch of a new app that allows our customers to do all these things and more from a mobile device!

Today we all need information when we’re the move – that means access to information at any time and from anywhere. Our new storage app provides this kind of 24/7 access to storage account info.exr-app-devices

Extra Space Storage customers with the new app can manage their storage account from a mobile device and take advantage of these storage tools:

  • Property details including directions, hours of operation and contact information
  • Customer account management
    • Bill payment
    • Auto-pay sign-up
    • Account history
    • Management of account contact information
    • Storage unit inventory
      • Take and store photos of all belongings in storage unit
      • Tips for maximizing storage space

This new app is available for free download for both Apple iOS and Android devices from the iTunes Store or Google Play. Visit to learn more.

2 Comments so far. Feel free to join this conversation.

  1. Elsie Devers September 19, 2015 at 10:12 pm - Reply

    I had above and beyond good service from Eddie. Eddie was polite knew exactly what to do and help to call me down. I think he is one of the best people I have ever met at extra space storage.

    • Jennifer Stamper August 17, 2016 at 4:42 pm - Reply

      Elsie, thank you so much for your feedback! We are so happy to hear about your positive experience with our staff. Which of our facilities do you store with? We would love to pass your compliment onto Eddie.